Today I changed my phone and internet back to AT&T from Comcast. I called on July 5th to find out why my phone and internet went down all of a sudden. My gateway reset itself while I was on the phone with the person from Comcast. Neither one of us reset it. So, he set up an appointment for that morning between 9:30-12:30 just to get the modem replaced. No one showed up or called.
I contacted them at 12:45pm on the 5th to complain and I got a $20 credit, I thought another appointment had been set up that day, well according to the rep it had for today 8-11am. No one called or showed up. Today was the last straw honestly. When I contacted them, they say that there was no appointment set up. None. I was furious.
So, I went to AT&T because I loved their service and I never had a problem with their service. The issue I have is that I can have phone and internet with AT&T but not cable tv because I live in a building that has an agreement with Comcast. Actually, by switching I will be paying less every month with AT&T and Comcast cable than if I kept it all Comcast. Go figure.
I am hoping that I can keep the same phone number, well I will be able to I think. They tell me that I will will, so I will take their word for it. For now anyway. I am happy with this now.
I went to email a friend today because it is his birthday and my email bounced back. He just emailed me on the 4th. I don’t know. Sigh. I am just having a really bad week this week. I honestly want to sit down and drink until I can‘t see straight. I know it would not solve anything, but honestly I would forget for a while and I could deal with that. Oh, Mr. Jose Quervo, where are you????