Showing posts with label Comcast. Show all posts
Showing posts with label Comcast. Show all posts

Tuesday, November 29, 2011

Stuck and Not In a Good Way

I suppose that this might become kind of a rant, so if you don’t want to read it all, I am okay with that. In my apartment building, they only have Comcast cable, I think I mentioned that before. Now, I have had a lot of issues with Comcast over the last year and little bit that we have lived here. So last night in the grocery fliers, there was a thing for DirectTV. Which we had at the house at one point and the only issue we had with them is that the repair people that came out would not replace the line when we were telling them that there was water in the line.

So, I called last night and I qualified for the deal that they are offering, but the hitch was that I had to talk to the apartment manager about getting this. Doug went down and talked to them and they said no. If it was because they thought that they were going to drill to put the dish up, DirectTV said that they would clip the dish to the ledge outside the window. I asked specifically about that to be sure that they would not drill. It would have been so much less than Comcast and get so much more! I am really mad because I tried Comcast and they really suck. I wanted something better and I feel that I should have the choice. I guess I do have a choice, Comcast or move. I can’t afford to move so I am stuck with no cable now. Sigh.

Well, going to go. Ciao.

Tuesday, September 6, 2011

Stressed Out

Today I accidentally found out that Comcast did not remove the internet services from my account. You will remember that back in July I switched my internet and phone to AT&T. When I switched AT&T told me that when I switched, they would contact Comcast and have them disconnect the phone and internet.

Now, I have no idea if AT&T did not contact Comcast. Although the phone was removed from the account, so I am sure that AT&T did contact Comcast. I think that what happened was that Comcast removed the phone but not the internet.

If that is true that pisses me off. I called and removed the internet today finally and they are sending me a box to return the modem to them with. They are paying the shipping. As they should. I also think that they should remove any charges for the internet from July 19th on until today.

That is a fight for another day though. I am tired right now. I am stressed out. I got the internet removed. I actually found out about this because someone from Comcast called me to talk about lowering my bill. He mentioned the internet and I was like, there should be no internet on that account. Surprise! There was. Ugh.

I do have to admit the lady I spoke to to remove it was so nice. She did what I asked and only tried to talk me into phone service. LOL. I was like, no thank you I am happy with AT&T right now and she let it go. No hard sell. That was refreshing to say the very least.